Services Offered By Aesthetic Centers of Excellence
A.C.E. Services Offered
Aesthetic
Centers of Excellence offers on-site consulting services. Our
standard engagement is for three months of in-your-office,
hands-on, roll up our sleeves and get-it-done work. We offer
equipment sourcing, advanced clinical training, competitive
technology training, comprehensive operations guide, advanced
sales training, ALL documentation needed, comprehensive media
guide, brochures, posters, ad copy, patient information videos,
event planning and hosting, email campaign, hands on
implementation, and offers you and your staff the in-house,
hands-on, skills training needed to succeed in today's medical
aesthetics market. After our three month engagement, you can
anticipate having earned nearly six figures in gross sales. In
fact, we are so confident in our consulting package, we offer
an exclusive Earn Our Fee Guarantee™. *
*See your A.C.E. consultant for complete details.A.C.E. Medical Spa Equipment Sourcing
Your
equipment decision is one of the most important decisions you
will make upon entering your new business venture. The
technology you implement will allow you to deliver the results
your patients demand as well as allow you the peace of mind
knowing that you are delivering the safest, most reliable and
consistent therapies available in today’s vast Aesthetic
Marketplace. But it’s not just about technology. Your equipment
needs to operate flawlessly, consistently, throughout your
ownership experience. Whether you are considering buying new or
used, Aesthetic Centers of Excellence will help you make the
best decision for your specific budget and therapy options.
Aesthetic Centers of Excellence Medical Spa Clinical Training
Your equipment investment is only as good as the clinical training you receive.
Aesthetic Centers of Excellence offers the best and most comprehensive training available,
period.
Your initial clinical training consists of extensive didactic and equipment familiarization
training. You will learn exactly what the technology is doing during treatment. You will learn how to discuss and relay this information in an understandable way to prospective patients. All of the technology and treatment ‘buzzwords’ will be defined and explained.-
You will understand all components of the equipment. Its maintenance needs, graphic user interface operation, and treatment settings will become second nature to you. Then you will receive extensive hands-on clinical training from an independent Aesthetic Centers of Excellence Certified trainer. Your trainer will train you on the most safe and effective operation of your equipment. Aesthetic Centers of Excellence is uniquely able to utilize this valuable resource for you. Your training continues. After your Aesthetic Centers of Excellence Certified Training, you continue to enjoy in-person hands-on assistance. Whether practicing on staff or family, you want to treat as many volunteer patients as possible to hone your skills. Aesthetic Centers of Excellence will be there the whole time, assisting with settings, treatments, skin typing. Whatever your need.
Aesthetic Centers of Excellence Medical Spa Sales Training
Aesthetics is a sales business. This is the fundamental reason that many businesses in this
market segment fail. Having the right technology, facility, and staff, are only a small part of the equation. The single most important thing to realize is that this business is about selling.
Technology, facility, and staff assure outcomes, but sales skills assure patients.
No Patients = No Outcomes. Aesthetic Centers of Excellence sales training is the most comprehensive hands-on training you can possibly receive. From your first patient communication to the follow up after treatments, each step of the
process is distilled and optimized for sales advantage and patient comfort.-
The Hands-on Sales Training topics include: Phone etiquette and sales skills, casual and comfortable patient introduction to your new services, introduction to the concept of “The Long Boring Story”, training ALL staff with patient contact to politely (yet suggestively) sell and offer services, how to breach the subject with patients in a non-offensive way, how to justify your entry into the aesthetic marketplace to patients and callers, how to deflect pricing questions naturally, how to price your procedures according to your local market while maintaining your price point, set up of patient finance options, staff demeanor and attitude training, how and when to ask for payment, the proper way to obtain referrals and how to ensure happy patients.
Aesthetic Centers of Excellence Medical Spa Technology Training
In
today’s crowded aesthetic marketplace, it’s
not enough to know all about your technology and
services. You need to know what else is out there. What are
your competitors offering? How do their therapies differ
from yours? Are theirs better? Are yours better? Why? How?
Popular women’s media outlets are daily espousing some new
technology or therapy. How do you assure your customers
that what you offer is the best?-
A deep understanding of technology enables you to answer these and any questions regarding competing and emerging therapies. Aesthetic Centers of Excellence Technology Training empowers you with a broad knowledge of devices and technologies. This training begins with the most basic laser physics utilizing the absorption curve and continues with understanding the attributes and disadvantages of competing devices. In addition, Aesthetic Centers of Excellence will travel to every single competitor in your local market and secret shop them to learn specifically what they are saying and how they explain their technology. Armed with this information, Aesthetic Centers of Excellence will craft a technology presentation that will clearly show the benefits and advantages of your technology and services.
A.C.E. Medical Spa Marketing Campaigns
Marketing
is what drives sales. Having a unique marketing message and
positioning allows you to offer services that can’t be found
anywhere else in your area. Your A.C.E. consultant will work
closely with you to develop and implement your unique
marketing plan. We will build a comprehensive media plan to
establish your business in your local market. Further, we
will leverage your existing market strengths to facilitate
exposure of your new services.-
A.C.E. will tailor a unique message that can be included on all your existing ads, billboards, correspondence, and contacts. A.C.E. will supply a custom patient information video loop to show in waiting rooms and consult areas. In addition, A.C.E. will produce a master copy of your unique suite of aesthetic services for production. This master copy will include unique patient brochures, table toppers, poster copy, and billboard copy..
A.C.E. Medical Spa Policy & Procedure Training
Adding
new services to your busy practice is not something to take
lightly. Your staff already has a comfortable “flow” with
their day-to-day work and expectations. Adding more
responsibilities to their already busy workdays can often
reveal resentments, conflicts, bad feelings, and ultimately
lead to employee turnover. Implementation of your new
services will be completely coordinated by your A.C.E.
consultant. We will conduct orientation and training to
introduce your new services. The how’s and why’s of your
employees’ new work flow will be addressed.-
In addition, new roles and expectations will be established. Discussion points and cross-selling opportunities will be introduced as well as bonus plans and incentives. Your A.C.E. Consultant will establish best practices and engage the enthusiasm and commitment of your staff. Your A.C.E. Consultant will be on-hand to implement all phases of the new services introduction.
-
Hands-on training will be conducted to improve and/or develop the following: Office configuration and use for new services, patient flow and analysis, décor consulting, storage needs and location for supplies, software integration, scheduling reminders, appointment booking, handling cash transactions, accessing credit applications, service fulfillment, phone techniques, follow ups, referral requests, photography consents, e-mail capture, and sales closing consultation techniques.
With your A.C.E. Consultant taking the lead in these development areas for your staff, you can be assured that they will have the best possible support to help them help you succeed. -
A.C.E. Earn Our Fee Guarantee™
A.C.E. Guarantees that you will earn back every penny of fees
in your first three months of operation.
With A.C.E. your success is guaranteed! *
*See your A.C.E. consultant for complete details.
